Terms of service

Terms & Conditions

Please read the following terms and conditions before using lcsupplies.co.uk. All users of this site agree that access to and uses of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

 

Orders are usually delivered between 1-2 working days from receipt of payment.

Shipping cost will be calculated at checkout.

 
It is the customers' responsibility to be in when your order is due for delivery. It is essential to arrange to have your order delivered to an address where someone will be there to accept and sign for the delivery. 

The delivery service is based on a 1-3 working day service, meaning orders placed before 2pm Monday to Thursday, will be delivered in 1-3 working days and orders placed before 2pm on Friday will be delivered on the following week. Please note that although this service is generally reliable IT IS NOT GUARANTEED and no delivery time is stipulated.

No deliveries will be made on Weekends, Christmas Day, Boxing Day, New Years Day and bank holidays.

 

If an item is out of stock, we will credit the difference back to the customer or can hold the item on backorder. You will be notified if an item is out of stock.

Cancelling Rights

 

Any defect in the quality, quantity and condition of the goods should be notified by the customer to the company, on receipt of the goods and the delivery should be signed for as damaged and the company contacted immediately. Simply signing unchecked is insufficient. If the Customer does not notify the Company and just refuses the delivery the Company will not accept liability for such defect and the Customer will required to pay for the goods in full as if delivered.

The Company will inspect the goods returned and if the defect is identified, the Customer will be given the option of replacement at no additional cost or a full refund of the price of the goods. The Company will have no further liability to the Customer. Refunds take 4-7 working days to be processed.

The Company under no circumstances will be liable to the Customer for any loss of profits, additional costs, indirect or consequential loss or damage arising out of any defect in goods supplied. The Company's liability will be restricted to the value of goods returned found to be defective on inspection. This does not affect your statutory rights as a consumer or the Company's liability to the Customer for fraudulent misrepresentation or for death or injury resulting from the Company's negligence.

 

The photos on this web site are provided to assist you in choosing the right product. These photos are meant to be samples only and are not intended to provide a perfect match to the actual product. Colours and photo size may vary based upon your screen resolution and other computer settings outside of London Catering Supplies control. The photo may differ from the actual product due to reproduction limitations of the photograph and limitations of viewing photos at different resolutions, hue, brightness, contrast, and other screen variations.

Therefore, London Catering Supplies ltd shall not be held responsible for any variation between the photos on this website and the actual product you receive, including but not limited to: Colour variation, grain variation, colour change, and character variation.

 

The following terms and conditions below cover the sale of goods from London catering supplies Ltd as London Catering Supplies ltd (the Company) to you (the Customer).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

 

The price payable for the goods is the price shown on the web site at the time the Customer places their order.

Receiving confirmation of an order by customer is to indicate that the Company have received the Customer's order. It does not indicate that a contract exists between the Customer and the Company. Acceptance will occur when we dispatch the goods to you. The Company have included this term to protect against a mistake in pricing, where the Company has inadvertently under-priced or over-priced goods, or the Company are no longer able to supply a particular product for some reason.

In the case of a change of price, the Company will always contact the Customer first to ensure that the price is acceptable.

If the product is no longer available the Company will seek to offer the Customer a suitable alternative.

In the event that items are not in stock and are not available the Customer will be given the option to cancel the order. If the Customer cancels the order they will not be charged. Goods can be back ordered.

We try our best to make sure all pricing and descriptions of our products are correct, in an event that a price or descriptions is incorrect we withhold the right to not sell the product or service.

The Company accepts all major credit cards, we also accept Paypal as valid methods of payment.

The company uses many manufacturers and suppliers, we cannot be held responsible for delays in service to our company, nor product changes which we have not be notified about, for example changes of colour of any product.

To use discounts and voucher codes, all customers who use our discounts and discount voucher codes, much be a registered member of the website to be able to receive or enter a discount voucher code. London Catering Supplies ltd holds the right to refuse any discount code or withdraw its discounts and discount codes at anytime.

 

Where stock is available the Company will deliver the Customers order in accordance with the delivery schedule set out below. Refer to Back Orders where stock is not available.

All delivery dates are estimates only and the Company can not be held liable for any delay in delivery of the goods howsoever caused.

Title to the goods will only pass to the Customer on receipt of payment in full of the price of the goods including all relevant taxes and delivery costs. London Catering Supplies ltd reserves the right to repossess goods in the Customer's possession if payment is not made in full.

 

Please note prices quoted exclude VAT.

   

The Company does not disclose any Customers information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of the Customers shopping cart, to store delivery addresses if the address book is used and to store the Customer details if you select the 'Remember Me' Option. They are also used after the Customer has logged on as part of that process. The Customer can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If the Customer turns off cookies, the Customer will be unable to place orders or benefit from the other features that use cookies.

 

The Company shall have no liability to the Customer for any failure or delay in supply or delivery or for any damage or defect to the goods supplied or delivered caused by any event or circumstance beyond the Company's reasonable control.

 

The validity, legality or enforce ability of any part of these terms and conditions will be unaffected by the invalidity, illegality or unenforceable of any individual part of these term and conditions.

The terms and conditions shall be governed by and interpreted in accordance with English Law.

All pictures displayed are a representation of the item and may vary from the image displayed.

 

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of London Catering Supplies Ltd. The collective work includes works that are licensed to London catering supplies Ltd. Copyright 2003, London Catering Supplies Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with London Catering Supplies Ltd or purchasing London Catering Supplies Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with London Catering Supplies Ltd or to purchase London Catering Supplies Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by London Catering Supplies Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, London catering supplies Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. London catering supplies Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. London catering supplies Ltd does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

 

London catering supplies Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if London catering supplies Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

In the event that a London catering supplies Ltd product is mistakenly listed at an incorrect price, London catering supplies Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. London catering supplies Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, London catering supplies Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

 

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by London catering supplies Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

 

London catering supplies Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to London catering supplies Ltd.

 

These Terms of Use are governed in all respects by the laws of England and you agree that all disputes arising out of or relating to this Website will be decided by the English courts. Use of this Web-site from a jurisdiction that would not give effect to these Terms of Use is not permitted. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of London catering supplies Ltd products) must be commenced within one (1) year after the claim or cause of action arises. London catering supplies Ltd's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. London catering supplies Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

 

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a London catering supplies Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

 

London catering supplies Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, London catering supplies Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, London catering supplies Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to London catering supplies Ltd in its sole discretion.

 

You agree to indemnify, defend, and hold harmless London catering supplies Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

We do not store credit card details nor do we share customer details with any 3rd parties.

London catering supplies Ltd may collect contact information such as name, email address, physical address, telephone number or other details from people who voluntarily submit the information in using the site or to contact us. We will not sell or share your personal information with third parties. We will use the information to respond to inquiries. From time to time, we may contact you about products, services or events that are relevant to your interests. You provide information to London catering supplies Ltd when you post and submit information through the sections that request information (such as the contact us, newsletter sign-up), or when you participate in a contest or questionnaire.